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FAQ's

FAQ’s

Clients Frequently Asked Questions

On this page you will find a selection of frequently asked questions and their answers.
Yes!  We are licensed to provide services and supervised by HMRC: Our Anti-money Laundering Registration Number is: XXML00000141031.
We are registered with the ICO (Information Commissioners Office): ZA507548.
Our VAT Registration Number: 332 5544 17.
Personal Mail Forwarding.

Personal Mail Forwarding

Yes, the Service is available to individuals and businesses alike.

Mail Forwarding

We can send mail across the world.

Parcel Forwarding

Yes we accept card payment over the phone.

Restricted, Prohibited or Hazardous Goods

Restricted, Prohibited or Hazardous Goods: Certain items, including perfume, alcohol and aerosols, require a Hazard Sticker be displayed on the packaging. Please refer to Royal Mail’s Restricted and Prohibited Goods list: royal-mail-prohibited-and-restricted-items-jan-30-2017

Ghost Mail Ltd do not allow use of either the office address (61 Bridge Street) nor the residential address above (61a Bridge Street) for the purposes of electoral registration. To provide false information in the pursuit of electoral registration is a criminal offence which carries a custodial sentence and/or fine. All such breaches will be reported to Police for investigation.